Introduction In today's fast-paced and complex world, effective leadership requires more than just technical skills and strategic thinking. It demands a deep understanding of people, their motivations, and the underlying dynamics that shape organizational behavior. I once had a client that was going through a company wide business process and systems redesign. There was one group - a team of engineers that were stationed in a separate location and kind of did their own thing. They, already being away from the central location and thought[...]